Microscope Repairs

With years of experience in repairing faulty microscopes our engineers have the skills needed to resolve almost any fault. We know that relatively minor faults and missing parts can often render an instrument unusable resulting in a reduction in workflow and the absence of a critical piece of equipment. It may only take a basic repair or the replacing of a component to return an instrument to its original condition.

 

We pride ourselves on a high standard of service and all our repairs are guaranteed for 1 year. We also stock a large range of spare bulbs, objectives and other accessories for current and older microscopes – including a vast assortment of parts for those hard to find discontinued models. If faulty or poorly performing microscopes are wasting valuable time, we will be pleased to offer a competitive, no obligation quotation to remedy the situation.

 

Off-Site Repair or Replace

If you have a faulty microscope, camera or light source you can ship it to us for inspection.

Inspection Fee: £150.00 (Includes cost of return shipping)

Please contact us to arrange payment of the inspection fee before shipping your faulty item.

When we receive your item we will inspect and diagnose the faults.  You will be sent a report detailing the faults that we have found and the recommended course of action; repair or replacement.  We will only recommend a replacement if your item is uneconomical to repair.  You will receive a no-obligation quotation for the recommended repair or replacement.

If you do not wish to proceed with the repair or replacement then your item will be returned to you via a courier.

If you do wish to proceed with the repair or replacement then a £150.00 discount will be applied to your final invoice, removing your initial inspection costs.

Repair Charges:

Minimum Fee: £200.00 – Up to 2 hours labour

Additional Labour:

£60 p/hr

Any parts required will be charged extra.

 

On-site Repair

Tarrif 1: Oxfordshire (or within 25 miles of OX16):
£150 call out fee: Includes first two hours of repair and mileage.
Hourly Rate after first two hours for on-site repair: £60 p/hour

Any parts required will be charged extra.

If a return visit is needed, this will be charged at the hourly rate stated above.

Tarrif 2: Within 50 miles of OX16:
£240 call out fee: Includes first two hours of repair.

Mileage charged separately at £0.45 p/mile
Hourly Rate after first two hours for on-site repair: £60 p/hour

Any parts required will be charged extra.

If a return visit is needed, this will be charged at the hourly rate stated above.

Tarrif 3: Over 50 miles from OX16:
£360 call out fee: Includes first two hours of repair.

Mileage charged separately at £0.45 p/mile
Hourly Rate after first two hours for on-site repair: £60 p/hour

Any parts required will be charged extra.

If a return visit is needed, this will be charged at the hourly rate stated above.

 

- All prices are excluding VAT where applicable.

 

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